Welcome to Suryansh Ecom! These Terms and Conditions ("Terms") govern your use of our website and services, including AEPS, money transfer, recharge, and PAN card services. By using our services, you agree to comply with these Terms.

1. General Terms By accessing or using our services, you agree to abide by these Terms. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

2. Eligibility You must be at least 18 years old to use our services. For AEPS and money transfer services, you must have a valid Aadhaar-linked bank account.

3. Service Usage AEPS & Money Transfer: You must ensure that the details provided are accurate. We are not responsible for incorrect transactions due to user errors. Recharge & Bill Payments: All recharge transactions are final and cannot be reversed. Ensure correct details before proceeding. PAN Card Services: We process PAN applications through authorized government agencies. Processing time may vary.

4. Payment & Charges Users must pay applicable fees for services as displayed on our platform. All payments are final, and no refunds will be provided unless specified in our Refund Policy.

5. User Responsibilities Users must provide accurate information for all transactions. Any fraudulent activity or misuse of our services will lead to legal action. Users are responsible for maintaining the confidentiality of their account details.

6. Limitation of Liability We are not liable for any loss or damages arising from service delays, transaction failures, or technical issues beyond our control. We do not guarantee uninterrupted or error-free services.

7. Account Suspension & Termination We reserve the right to suspend or terminate any user account found violating our Terms. If fraudulent activities are detected, we may report them to legal authorities.

8. Governing Law & Jurisdiction These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in [Deoria Uttar Pradesh].

9. Contact Us For any queries or clarifications, contact us at:
Email: [Support@suryanshecom.com]

Data Collection: We collect personal information such as name, contact number, bank details, Aadhaar number (for AEPS services), and transaction records.

Data Retention Period:
AEPS, Money Transfer, and Recharge Data: Retained for 5 years (as per legal requirements).
PAN Card Application Data: Retained for 2 years.
Customer Support & Contact Data: Retained for 1 year.

Data Deletion Requests: Users can request data deletion in compliance with legal regulations.